Shipping Policy
COVID-19 UPDATE
Due to an unprecedented increase in orders combined with staffing limitations due to COVID-19, all orders will now take 4-6 weeks, even longer to ship.
We thank you for your support and patience!
Under normal conditions:
Sockittomes ships to most countries worldwide via e-Packet, EMS, USPS or DHL e-commerce for all domestic and international packages.
We ship products from USA and China, directly from our producer partners.
The processing time for orders is 4-5 business days.
The estimated delivery time is 9-27 business days to USA and 4-8 weeks internationally, after processing.
Your order may arrive in separate packages. This will not affect your total shipping charges.
Orders can be tracked at: https://www.socktome.com/pages/order-tracking-form
During holidays, special conditions or limited edition launches, this time may vary.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from EMS, DHL, USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by EMS, DHL, USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.
PAYMENT INFORMATION
We accept MasterCard, Visa, American Express and PayPal.
RETURNS & EXCHANGES
We do accept returns and exchanges for ….